PRIVACY NOTICE
How GigPolish uses your information
Last updated: 21 October 2026. For privacy questions or requests, email hello@gigpolish.co.uk.
Information we collect
The enquiry form prepares an email on your device and does not submit or save your details to our server. We receive your details only when you send the email, such as your name, email address, artist or band name, location, website or social link, service interest and message. Our hosting providers may also process limited technical and security information, such as an IP address and request time, to deliver and protect the service.
Why we use it
We use enquiry information to reply, understand what you need, prepare a proposal or quote, prevent spam and keep necessary business records. Our lawful bases are our legitimate interests in responding to genuine business enquiries and protecting the website, and taking steps at your request before entering a contract. Where records must be kept to meet legal obligations, we rely on those obligations.
Free checklist downloads
The checklist is available as a direct download without providing your name, email address or marketing consent. Normal hosting access logs may record the download.
Previous marketing choices
Earlier checklist requests may include optional marketing consent. You can withdraw any previous consent by emailing hello@gigpolish.co.uk. The current download does not collect marketing subscriptions.
Service providers
Your enquiry is handled by GigPolish and service providers that supply website hosting and business email. They process information only to provide those services. We do not sell your details, add you to an unrelated marketing list or use them for automated decision-making or profiling. If a provider processes information outside the UK, we expect it to use the safeguards required by UK data-protection law.
How long we keep it
Enquiries that do not become client work are normally deleted within 12 months. If you become a client, relevant correspondence, contracts, invoices and transaction records may be kept longer where needed to deliver the service, resolve disputes or meet legal and tax obligations. The enquiry form does not store messages.
Resource-only requests without marketing permission are normally deleted within 90 days, unless you start a separate enquiry or we need them to handle a complaint. Marketing records are reviewed at least annually and used only while consent remains current. If you withdraw consent, marketing stops; a minimal suppression record may be retained under our legitimate interests to make sure we respect your preference. Any consent evidence needed to handle a complaint is kept only for as long as necessary.
Your rights
Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, portability or object to our use of it. You may also complain to the Information Commissioner’s Office. Contact us first at hello@gigpolish.co.uk and we will try to help.
Cookies and similar technologies
GigPolish does not use analytics, advertising or marketing cookies. We do not set optional cookies requiring consent. Website and security providers may use strictly necessary technologies to deliver and protect the site; these cannot be switched off through a consent banner. If our use of cookies or tracking changes, we will update this notice and add an appropriate choice before using non-essential technologies.
Changes
We will review this notice when the website or our handling of personal information changes.
For UK data-protection purposes, GigPolish is a trading name of Dermot Murphy, the data controller.